Our Commitment To Your Information Privacy

 TrustAssure © is strongly committed the privacy of the web community.

 The intent of this privacy policy is to detail the information TrustAssure may gather about
 individuals who visit its web sites, how that information is used, and TrustAssure disclosure
 practices. Please note that this policy applies only to TrustAssure's site and not to the
 web sites of other companies or organizations to which we provide links.

 Site Usage Information
 TrustAssure gathers "site usage" information from all visitors to the TrustAssure site.
 Such data is used in the aggregate, to help determine general usage patterns and fine
 tune layout in order to assure that our site is as useful and enjoyable as possible.
 This "site usage" and statistical information may be made public information at the
 discretion of TrustAssure.

 Please note that TrustAssure does not control all HTML served in conjunction with its site.
 The TrustAssure site may include content from other parties that may perform user activity
 tracking other than that described herein. In particular, some of our partners may use
 "cookies" in ways that we do not.

 Individual User Information
 Individually identifiable information will not be released without that individual's prior consent.
 Visitors are specifically asked for individually identifiable information when signing up to
 use TrustAssure services, such as member certification, Associate verification, and,
 Professional reports. In some instances, users may be asked for personal interest and specific
 demographic information in order to create a more customized user experience, however
 this information will generally be optional.

 From time to time, TrustAssure and/or its partners may wish to contact users regarding
 membership news or to make promotional offers. However, such communications will only
 be delivered to users that have previously registered as TrustAssure members. TrustAssure
 maintains a strict policy againist spam and unsolicited email marketing practices. Public
 complaints of such activity will be reviewed and TrustAssure retains the right to suspend the
 membership and usage of services by any registered member involved in such activity.

 Disclosure
 TrustAssure reserves the right to access and disclose individually identifiable information to
 comply with applicable laws and lawful government requests, to operate its systems
 properly or to protect itself or its users. Where practical, TrustAssure will attempt to obtain
 the prior consent of the individual prior to disclosing individually identifiable information.
 As mentioned above, we reserve the right to share aggregated "site usage" information
 with third parties.

 This site contains links to other sites. TrustAssure Business Bureau is not responsible for the
 privacy practices or the content of such Web sites.

 Membership & Order Forms

 Our site uses online forms for our customers to request information, products, and services.
 We collect visitor's contact information (like their email address), unique identifiers
 (like their social security number), and financial information (like their account or credit
 card numbers). Contact information from the order form is used to send information about
 our company to our customers. Users may opt-out of receiving future mailings; see the
 choice/opt-out section below. Financial information that is collected is used to check the
 users' qualifications and bill the user for products and services. Unique identifiers (such
 as social security numbers) are collected from Web site visitors to verify the user's
 identity and for use as account numbers in our record system.

 Online Surveys

 Our online surveys ask visitors for contact information (like their email address) and
 demographic information (like their zip code, age, or income level). We use contact data
 from our surveys to send the user information about our company. Users may opt-out
 of receiving future mailings; see the choice/opt-out section below. Demographic and
 profile data is also collected at our site. We use this data to tailor our visitor's
 experience at our site, showing them content that we think they might be interested in,
 and displaying the content according to their preferences.

 Contests

 TrustAssure does not offer any online contests.

 Public Forums

 TrustAssure does not make use of chat or other public forums.

 Security

 This site operates under strict confidentiality regulations in order to protect the loss,
 misuse and alteration of the information under our control. In all cases you may transmit
 any and all personal and/or sensitive information by sealed USPS carrier as opposed to
 the use of any unsecured online form.

 Choice/Opt-Out

 Our site provides users the opportunity to opt-out of receiving communications from us
 and our partners by simple email request to customersupport@lightos.com

 This site gives users the following options for removing their information from our
 database to not receive future communications or to no longer receive our service.

 Correct/Update

 This site gives users the following options for changing and modifying information
 previously provided.
  1. You can send email to customersupport@lightos.com

 Content Filter Provisions

We do not filter the content of our site. However, TrustAssure maintains a policy of strict
 nonadult content and will delete and revoke the use by any member affiliate found to
 be in violation of this policy. As a parent you may elect to use any number of filter
 programs available or may elect to secure browse which protects personal information.

 Warranty, Complaint, Technical, & Commerce Support

 We adhere to a strict policy of attempting to review, communicate, and resolve any and
 all specific business related issues in a prompt and timely manner.


 Contacting the Web Site

 If you have any questions about this privacy statement, the practices of this site,
 or your dealings with this Web site, you can contact:
 Customer Support Mgr.
 lightOS Internet Guide
 794 Poplar Spring Rd.
 Scottsville, Va. 24590

Copyright © 1997 - 2002 TrustAssure, lightOS / A.N.G. Bond, Ltd. All Rights Reserved